Job Details

Qualifications:

• Excellent interpersonal, relationship, communication (both written and oral), customer service, and organizational skills.
• Ability to maintain a flexible schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
• Ability to read, count, and write to accurately complete all documentation.
• Ability to apply basic mathematical skills such as adding, subtracting, multiplying, dividing in all units of measure. Ability to make correct change for customers.
• Ability to move, handle, and lift equipment generally weighing 0-50 pounds.
• Ability to work in both inside and outside environmental conditions requiring prolonged standing, sitting, and other physical activities necessary to perform the job duties

Responsibilities:

• Delivers exceptional customer service and meets customer’s needs at all times.
• Understands and responds appropriately to customer problems or complaints while maintaining a refined and polite demeanor.
• Provides customers with information regarding location specifics within the city.
• Guides customers to the appropriate parking spaces.
• Processes payment information through computer systems, POS register systems, and completes all required paperwork according to policy.
• Maintains security of cash and compiles reports of collected revenue.
• Correctly quotes prices for parking services for which money is received to potential customers.
• Provides innovative ideas for addressing high traffic situations.
• Performs a variety of cleaning duties such as sweeping, emptying garbage, cleaning fixtures, disinfecting and deodorizing toilet bowls and sinks, cleaning walls, floors, handrails, stairwells, doors and elevators, picking up trash throughout the garages and surrounding areas of adjoining buildings, trimming bushes and trees.
• Ensures all tools and equipment are properly used and maintained, and follows appropriate OSHA, safety, and fire regulations and guidelines.
• Completes any other responsibilities delegated by the Parking Supervisors, Assistant General Manager, and General Manager.
• Ensures compliance with Company policies, procedures, and practices; and supports Company loss prevention efforts.