Job Details

Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect necessary documentation
- Maintain patient records and update information in electronic medical systems (Eaglesoft, Epic)
- Coordinate with medical staff to ensure smooth patient flow and efficient scheduling
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Handle billing and payment processing for patients
- Ensure the reception area is clean, organized, and presentable at all times

Experience:
- Previous experience as a receptionist or in a similar administrative role
- Familiarity with medical office procedures and terminology
- Proficiency in using office equipment such as computers, printers, and scanners
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Attention to detail and ability to multitask in a fast-paced environment

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.