Job Details

Job Title: Licensed Healthcare Insurance Agent – Remote (USA)

Client: TTEC

Pay Rate: Effective July 15th, this role offers a guaranteed hourly base rate of $21. With performance-based bonuses, most agents earn $22/hour, and top performers can earn up to $26/hour.

Join a Team That Brings Humanity to Business

TTEC is currently hiring Licensed Healthcare Insurance Agents to work remotely and support our mission of creating exceptional customer experiences. If you are passionate about helping others, have a current health insurance license, and thrive in a fast-paced sales environment, we encourage you to apply. We are currently hiring in the following states: Maine, New Hampshire, Connecticut, Rhode Island, Pennsylvania, and Vermont.

About TTEC

TTEC has earned recognition as a Great Place to Work® in the United States, thanks to our team-driven culture, purpose-led mission, and commitment to employee well-being. Join our award-winning remote team and be part of something meaningful.

What You’ll Do

As a Licensed Healthcare Insurance Agent, you will provide expert guidance to customers navigating their health insurance options. You will ensure each interaction is handled with professionalism, empathy, and efficiency.

Key Responsibilities:

• Educate customers on available health insurance plans and assist them in selecting the best options based on their individual needs.
• Provide end-to-end customer service and sales support via inbound and outbound calls.
• Address customer inquiries with empathy and active listening, delivering effective solutions.
• Identify opportunities to enhance customer satisfaction by recommending appropriate upgrades or additional services.
• Complete health plan sales and renewals, meeting or exceeding conversion goals.

Qualifications

• Active health insurance license in your state of residence.
• Minimum 6 months of sales experience.
• High-speed internet connection (minimum: 25 Mbps download / 10 Mbps upload).
• Strong computer navigation and data entry skills; comfort working in a fully remote environment.
• High school diploma or equivalent.
• Understanding of and adherence to HIPAA regulations and patient privacy standards.
• Excellent communication skills with a strong customer service mindset (empathy, listening, problem-solving).

What We Offer

• Competitive hourly pay: $21/hour guaranteed base rate (effective after July 15), plus performance-based bonuses—most agents earn $22/hour, with top performers up to $26/hour
• Fully remote, full-time, regular employment
• All licensing fees and continuing education costs covered by TTEC
• Opportunities for career growth and professional development
• Inclusive culture and a supportive team environment
• Comprehensive benefits package, which may include: paid time off (PTO), tuition reimbursement, and health and wellness incentives