Job Details

Position Title: Case Manager/Certified Counselor
Location: Outpatient Treatment Center
Schedule: Full-time, Monday–Friday
Compensation: $28–$33 per hour (depending on experience)

Position Summary:

The Case Manager is responsible for providing individualized support and coordination of care for clients undergoing outpatient treatment for substance use and co-occurring mental health disorders. This role ensures that each client's treatment experience is well-organized, goal-oriented, and leads to a successful transition to the next level of care.

Key Responsibilities:

• Conduct biopsychosocial assessments and gather clinical and demographic information upon admission

• Develop and update individualized treatment plans in collaboration with the clinical team

• Coordinate referrals and discharge planning, including outpatient treatment, sober living, transportation, and legal or employment-related needs

• Facilitate case management sessions with clients to assess progress and address barriers to recovery

• Communicate and collaborate with family members, legal representatives, and outside providers (with proper consent)

• Document all services, progress notes, and treatment plan updates in the electronic medical record (EMR) in a timely and accurate manner

• Attend and participate in clinical team meetings, case reviews, and shift handoffs

• Monitor client compliance with program rules and provide feedback or interventions as needed

• Provide crisis support and assist with safety planning as appropriate

• Maintain up-to-date knowledge of community resources and recovery support services

Qualifications:

• Bachelor's degree in Psychology, Social Work, Counseling, or related field preferred (or equivalent experience)

• Minimum 1 year of experience in a behavioral health, SUD, or residential treatment setting

• Strong understanding of the recovery process, case management principles, and community resource coordination

• Proficiency with EMR systems (Kipu experience preferred)

• Excellent communication, organizational, and problem-solving skills

• Ability to work independently while also collaborating with multidisciplinary teams

• CPR/First Aid certification (or willingness to obtain upon hire)

Preferred Qualities:

• Bilingual (Spanish/English)

• Familiarity with ASAM criteria and discharge planning best practices

• Experience working with dual-diagnosis populations