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Tools Service Technician

Standard

Minutemen Workforce Solutions

Cleveland, OH

Job Type

Full_Time

Salary

18USD - 22USD per hour

Posted Date

July 13, 2025

Job Description

A well-established power tools distribution and service provider in Cleveland, OH is seeking a skilled and detail-oriented Tools Service Technician to join their growing team. If you have hands-on experience servicing tools and enjoy supporting customers across the manufacturing and construction industries, we’d love to hear from you!

What we can do for YOU:

Pay: $18-22/hr; based on experience
Schedule: Monday – Friday; 7:30 – 4pm
Health, dental, and vision insurance
PTO

Responsibilities:

Receive and evaluate pneumatic and electrical tools for repair
Perform repairs, warranty work, and prepare accurate cost estimates
Create and submit quotes and repair orders using ERP software
Communicate effectively with customers regarding repair status and follow-ups
Assist with special projects and perform counter sales duties when needed
Support general office, building maintenance, and shipping/receiving activities
Receive tool breakdowns from suppliers and compile part lists for necessary repairs

Qualifications:

At least 1 year of experience servicing pneumatic and electrical tools
Strong customer service background in a business serving manufacturing and construction industries
Proficiency with ERP systems (Epicor P21 preferred), including order entry and quote preparation
Skilled in Microsoft Word and Excel
Ability to diagnose tool issues, identify necessary parts, and manage repair workflows
Reliable, organized, and able to handle a variety of technical and logistical tasks

Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company Description

Founded in 1968, Minutemen Staffing is the cornerstone of The Minutemen Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minutemen Human Resource System has grown to become one of the largest private employer service organizations in the United States.

OUR MISSION
A family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.

OUR VALUES
LOYALTY
We are fully committed to every client and employee.
ETHICS
People trust us to adhere to our word and know us to be honest, open, ethical, and fair.
ACCOUNTABILITY
We are responsible for the success of our company, employees, and clients.
DEDICATION
Ensuring the highest level of satisfaction is our promise.
EMPOWERMENT
We encourage growth and development of each individual.
RESPECT
Each individual gives respect to each other, our talent, and our clients.
SAFETY
We promote a culture of safety that is reflected in our beliefs and attitudes.

OUR VISION
To expand the Minutemen family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.

Company Description

Founded in 1968, Minutemen Staffing is the cornerstone of The Minutemen Human Resource System, a group of HR-related companies headquartered in Cleveland, Ohio. The Minutemen Human Resource System has grown to become one of the largest private employer service organizations in the United States.\r\n\r\nOUR MISSION\r\nA family-owned business that partners with valued employers to provide qualified talent while making a difference in the community.\r\n\r\nOUR VALUES\r\nLOYALTY\r\nWe are fully committed to every client and employee.\r\nETHICS\r\nPeople trust us to adhere to our word and know us to be honest, open, ethical, and fair.\r\nACCOUNTABILITY\r\nWe are responsible for the success of our company, employees, and clients.\r\nDEDICATION\r\nEnsuring the highest level of satisfaction is our promise.\r\nEMPOWERMENT\r\nWe encourage growth and development of each individual.\r\nRESPECT\r\nEach individual gives respect to each other, our talent, and our clients.\r\nSAFETY\r\nWe promote a culture of safety that is reflected in our beliefs and attitudes.\r\n\r\nOUR VISION\r\nTo expand the Minutemen family by exceeding our clients' expectations through commitment, ethics, and integrity while providing a better future for our associates, employees, and their families.