Job Details

Join the Team Powering the Nation’s Biggest Events

At Smart City Networks, we’re the behind-the-scenes technology partner that helps bring over 3,000 major events to life each year—from Fortune 500 conferences and national trade shows to global summits and special events. For more than 40 years, we’ve led the way in delivering secure, reliable internet and telecommunication services to convention centers across the country.

Headquartered in Las Vegas, our 250+ team members are passionate about tech, teamwork, and providing top-tier service. With a 24/7 Network Operations Center supporting our nationwide clients, we make sure the show always goes on—and stays connected.

About the Role

We’re looking for a hands-on, tech-curious, and customer-focused Technician to join our Convention Services team. This is a great entry-level opportunity to start a career in IT and telecom networking while working in a fast-paced, event-driven environment.

You’ll be onsite at events, ensuring clients are connected and supported from setup to teardown. You’ll gain practical experience with network hardware, cable installations, and real-time problem solving—while delivering excellent service to exhibitors and event teams.

What You’ll Do

• Set up and support internet and telecom connections for exhibitors at trade shows, conferences, and large-scale events
• Read event floor plans and translate them into real-world network layouts
• Install, test, and maintain copper and fiber optic cabling, patch panels, and jumpers
• Troubleshoot on-site issues and provide real-time solutions with confidence and professionalism
• Stay organized and fully equipped by maintaining and restocking tools and supplies
• Work closely with internal teams and event staff to ensure flawless execution

What You Bring

• A genuine interest in technology and a desire to learn about IT and networking
• A friendly, service-minded approach and the ability to communicate clearly with clients
• Strong attention to detail and the ability to stay cool under pressure
• Flexibility to juggle changing tasks and priorities in real time
• A professional, team-first attitude
• Willingness to work evenings, weekends, and non-traditional hours as needed
• Ability to stand for long periods and move/lift equipment as required

Bonus Points If You Have

• Basic knowledge of networking concepts (IP addresses, routers, etc.)
• Experience working with copper or fiber cabling
• Background in customer service, tech support, or event production

Perks & Benefits

We take care of our team—on and off the floor. Here’s what you’ll get:

• Competitive pay and opportunity for growth
• Medical, dental, and vision coverage
• Prescription drug benefits
• Paid time off
• Supplemental accident, critical illness, and hospital care
• Flexible Spending Account (FSA)
• Short-term and long-term disability insurance
• Basic and voluntary life insurance and AD&D
• Employee wellness programs
• Tuition reimbursement
• Life Assistance Program (LAP)
• 401(k) retirement plan

A Few More Things to Know

• You must be authorized to work in the U.S. (we are unable to provide visa sponsorship).
• Employment is contingent upon a successful background check.

Why Smart City?

We’re proud to offer more than just a job—we offer a place to grow. At Smart City Networks, you’ll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation.

We’re an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need accommodations during the application process, please contact us at 702-943-6000.

Ready to take the lead in an exciting, fast-paced environment? Apply today and help power the connections that make incredible events possible.

Keywords: IT support, entry-level tech, event technician, help desk, cabling jobs, network technician, telecom, AV support, fiber optics, convention center jobs