Job Details

At Unitus, each employee has an opportunity to make a difference for our members. As part of the Member Experience team, the Payments Product Manager will make significant contributions to ensure unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.

Primary Duties:

• Create positioning strategy for the Payments product family and business lines. Develop and execute business plans that support the credit union’s growth, member experience, and profitability strategies including proforma's and financial models to support strategic growth objectives. Conceptualize, develop, and manage roadmaps based on market trends and member needs and champion its execution. Present strategies to all levels of the organization & Board.

• Serve as subject matter expert to other support areas of the business including Product, Sales/Relationship Management, Marketing, Training, and Operations. Provide expertise on industry trends, technology, business and regulatory changes to ensure appropriate steps are taken.

• Partner with internal and external stakeholders including senior leadership to identify products and services required for Payments to achieve annual and strategic plans. Lead our Payments Steering Committee and collaborate with internal stakeholders to proactively drive performance and growth while balancing risk.

• Manage the development and maintenance of competitive analysis and market research for competitive offerings. Research product enhancements and new product offerings. Initiate product development cycle for agreed upon development initiatives. Manage vendor relationships and contract negotiations.

As an ideal candidate, you will have:

• Bachelor’s degree in business administration or equivalent experience.

• 10 years’ product management experience, leading strategic initiatives with multiple stakeholders in a financial services environment, including direct experience in driving innovation in payments, optimizing payment experiences, and managing priorities with third-party vendors and key partners.

• A minimum of 2 years’ experience in the identification of operational, reputation, and legal risks relative to various payment channels.

• Strong background managing debit & credit card portfolios and financial software payment applications (e.g. P2P, Ensenta, Finastra, Federal Reserve, etc.) and proven visibility into the industry landscape and evolutionary channels including Real Time/Faster Payments, Fintech and other disruptors in the payments space.

• A certification in Payments Strategy such as Cornerstone Payments School or Moody's Certified Payments Professional is preferred.
• Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO), Agile Certified Product Manager & Product Owner (ACPMPO) preferred.

The Payments Product Manager is a dynamic and strategic leader responsible for managing a complex suite of payment products and services that drive business growth, operational efficiency, and exceptional member experiences. This role owns the payments platforms and leads the development and execution of a comprehensive product roadmap that balances short-term wins with long-term innovation.

Our Benefits

Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment.

• Medical + Dental + Vision
• Flexible Spending Accounts + HSA
• Employees accrue up to 15 days of Paid Time Off (PTO) during their first twelve months of employment
• Unitus recognizes 12 paid holidays per year
• 401(k) Retirement Savings
• Annual Incentives (*eligibility dependent)
• Employee Assistance Plan
• Tuition Reimbursement
• Student Loan Debt Repayment
• Transit & Parking benefits
• Paid Volunteer Time Off

What’s it really like to work here?

We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!

Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment based on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process.