Job Details

We are looking for a Customer Service - Billing Clerk to join our team! You will be responsible for answering phones, responding to emails, and entering billing information into our system. We are a small fourth-generation family business and offer room for growth within the company.

Hours for the position are Monday - Friday 8:00 am - 5:00 pm (flexible)

Requirements and Expectations:

• Must be comfortable working in a fast-paced and sometimes stressful environment
• Must be self-motivated and willing to take on new tasks as needed
• Proficiency with Microsoft Office (Word and Excel) is required
• Experience working with computers is required
• Must answer phone calls and reply to emails in a timely fashion
• Experience in the transportation industry is preferred
• Must communicate efficiently with the operations manager and dispatcher

​Qualifications:

• Previous experience in customer service in the trucking industry is preferred
• Ability to build rapport with clients
• The ability to prioritize and multitask is necessary
• Positive and professional demeanor
• Excellent written and verbal communication skills