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Customer Care Call Center Storage Specialist

Standard

Mini Price Self Storage

Virginia Beach, VA

2900 Sabre St. Suite 75

Job Type

Full_Time

Salary

15USD per hour

Posted Date

June 19, 2025

Job Description

Our Customer Care Sales Specialists will be in charge of making a strong first impression by guiding customers, solving problems and maintaining customer relations. We are looking for highly motivated individuals to help us exceed our sales goals. We take pride in building rapport, making a connection, and using our storage knowledge to answer questions through multiple channels such as phone, chat, and email.

Responsibilities:

Handle customer inquiries and concerns
Provide detailed information about our facilities and the services we offer
Troubleshoot and resolve issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Company Description

At our company, there's a real opportunity for you to grow both professionally and personally. We offer a strong, supportive culture of excellence and teamwork, where collaboration is key and everyone is empowered to succeed. You’ll have access to excellent benefits that cater to your needs, along with an uncapped bonus structure that gives you the ability to shape your own salary based on your performance and contributions. We’re known for our success, the quality of our products, and our unwavering commitment to our customers. By joining us, you’ll be part of a team that values hard work, innovation, and mutual support, all while creating opportunities for your career to thrive.