Job Details

This position will work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.

Essential Duties and Responsibilities

· Assess, troubleshoot, and repair or install dairy milking and refrigeration equipment to the customer’s satisfaction.

· Responsible for making all assigned service calls in a professional and responsible manner.

· Examine complaints, identify solutions, suggest improved methods and techniques, and recommend system improvements to customers.

· Troubleshoot milking systems and test systems to NMC standards and perform milking time/system checks.

· Responsible for waste handling product installation and service when directed

· Complete all necessary paperwork daily

· Follow all company safety policies, procedures, and protocols

· Maintain MLS tools and equipment in good working condition and provide own hand tools.

· Attend equipment technical training schools and other educational training sessions as requested.

· Perform other duties as assigned

Qualifications

Work on-call on a rotating basis with other service technicians to cover evenings and weekends on a rotating basis with other service technicians.

• Quality and customer focused
• Have a positive attitude and be reliable and responsible.
• Understand refrigeration, dairy milking equipment operation, installation, and repair
• Able to use common repair tools and techniques.
• Understand specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipment
• Able to operate a forklift. Training on MLS forklift is required
• Valid driver’s license

Education

• Education: Bachelor’s or associate degree with dairy or mechanical emphasis, preferred
• Refrigeration maintenance, preferred
• Electrical experience, a plus
• Excellent written, verbal and Microsoft Office skills