Job Details

Are you looking for a Service Manager position with a stable company? This company prides itself on providing high-quality customer service and resident satisfaction. This Service Manager position offers a Monday- Friday schedule and staff support. Benefits include medical, dental, vision, and 401K. 15 vacation days the first year, plus one additional vacation day for every year you are with the company! This Service Manager will assist with supervising and training staff alongside the Community Manager.

Duties Include:

• Keep precise records of preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, and ongoing work.
• Organize and maintain the maintenance shop, keeping an accurate inventory of equipment, tools, and supplies.
• Schedule and conduct regular safety meetings with staff, ensuring compliance with safety standards and immediately addressing any unsafe conditions on the property.
• Verify that all contracts, scopes of work, and insurance requirements are fulfilled before work begins. Oversee the project and authorize payment upon successful completion.
• Research, recommend, and hire maintenance contractors and vendors as needed, overseeing their work to ensure quality and compliance.
• Hire, train, motivate, coach, develop, supervise, and, when necessary, discipline or recommend termination of staff to meet the property’s operational goals.
• Oversee and participate in the on-call rotation to ensure 24-hour emergency maintenance service and prompt response.
• Manage recordkeeping and reporting on a daily, weekly, and monthly basis.
• Report all major repair needs and requisitions to the manager before any funds are spent.
• Assist in developing, planning, and implementing the maintenance department budget, tracking overall financial performance.

Requirements:

Experience is residential property management

Experience in plumbing, HVAC, carpentry, and locksmithing

Valid Driver's License/Proof of insurance

Availability to be on call

Experience with Microsoft Office