Job Details

Residential Aide

Summary:
The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed.

Responsibilities:
The Residence Worker is responsible for, but not limited to:

• Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident
• Enforce shelter policies and follows staff policies and procedures
• Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement
• Assist clients with questions and helps to resolve any issue as they may arise
• Examine all items entering the facility to ensure client and staff safety
• Monitor video footage of all hallways, staircases, lounge, and other common areas
• Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization
• Conduct hourly rounds of the facility
• Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel
• Work with security personnel to ensure safety of staff and residents in the program.
• Empty, clean and prepare units for vacancies (bag and tag client materials where needed)
• Document all incident details, participants, action taken and outcomes
• May be required to work evenings, weekends and holidays as needed

Professional & Personal Qualifications

• High School Diploma/GED
• F-02 Certificate of Fitness, CPR/Basic First Aid certification
• Ability to establish and maintain professional boundaries in working with residents
• General knowledge of working in a residential facility preferred
• Knowledge of HIPPA guidelines and standards
• Strong written and verbal communication skills
• Bi-lingual Spanish/English is a plus
• Excellent problem-solving and analytical skills
• Commitment to excellence and high standards
• Good judgement with the ability to make timely and sound decisions
• Ability to assess emergency situations and respond effectively

Location

Queens, NY

Employment Type

Full-Time