Job Details

Division/Department: Operations

Job Title: Warehouse Manager

Reports to: Director of Operations

Seniority Level: Mid-Level

Direct Reports: 2

Indirect Reports: 0

Type of Position: Full-time exempt employee

Job description

We are seeking a highly organized and proactive individual to lead our warehouse operations. This role requires a hands-on leader with strong management skills and a deep commitment to operational excellence, supporting our company’s dedication to quality and safety. The successful candidate will be responsible for the below responsibilities.

Key Responsibilities:

1. Leadership, Management, and Accountability

· Provide day-to-day supervision and direction for warehouse staff.

· Foster a culture of safety, efficiency, and continuous improvement.

· Ensure warehouse safety through training, documentation and implementation of GMPs and company SOPs. Stay up to date with industry safety standards.

· Set clear performance expectations and hold team members accountable.

· Develop and implement processes that support department and company goals.

· Maintain alignment with FDA, FSMA, USDA Organic, SQF, Food Defense and Food Fraud requirements as it pertains to the position.

· Assist in monthly internal food safety audits.

· Conduct quarterly employee reviews of all direct reports as needed

2. Receiving

· Oversee and assist all inbound shipments to ensure accurate receiving, inspection and documentation.

· Coordinate with purchasing and suppliers to resolve discrepancies.

· Ensure all inventory is properly labeled and stored upon receipt.

3. Shipping

· Oversee and assist all outbound shipments, ensuring accurate order picking, packing, and documentation.

· Schedule and coordinate pickups with carriers to meet customer deadlines.

· Monitor shipping accuracy and resolve any issues promptly.

4. Inventory Management

· Maintain accurate inventory records using our inventory management system.

· Conduct regular cycle counts and reconcile inventory discrepancies.

· Serve as the subject matter expert for inventory management system use within the warehouse.

· Train staff in inventory management procedures and promote best practices.

5. Outbound Freight

· Optimize freight strategies to ensure timely and cost-effective deliveries.

· Work with logistics providers to schedule, track, and manage outbound freight.

· Monitor freight costs and performance metrics, recommending improvements as needed.

Requirements/Qualifications

· High School Diploma or GED

· Forklift training and certificate (minimum 2 years’ experience)

· Knowledge of inventory systems, including cycle counts, pick orders, inventory control

· Knowledge of FSMA and FDA regulation is a plus.

· Ability to do mathematical calculations with precision and consistency.

· Strong oral and written communication- ability to speak and communicate in Spanish is a plus!

· Ability to work in a fast-paced environment.

· Strong interpersonal skills.

• Demonstrates ability to work independently as well as function effectively and comfortably as a multi-disciplinary team member where team results are considered more important than individual contributions.
• Experience with Third Party Food Audits is a plus.
• Proficiency with Microsoft Applications – mainly Excel, Word, Outlook
• Understanding of cleaning and sanitation concepts.
• Ability to independently identify improvement opportunities and activate solutions.
• Ability to hire, train, manage and coach staff members
• Ability to lift 50-60lbs multiple times throughout the day
• Ability to stand for entire shift at work