Job Details

Job description

Job Summary:

The Client Relations Specialist is responsible for supporting and engaging with OPN’s current clients including contract, presentation, report, and communication management. The position is in-office in our Glendale office and involves coordinating with staff across OPN’s departments, including Care Management, Network Operations, Analytics, and Finance.

Essential Duties and Responsibilities:

• Supporting contract management for all OPN clients including drafting of new agreements, drafting of contract amendments, and maintenance of internal contract storage
• Helping drive client engagement through regular meeting cadence, presentations, and reporting
• Generating external presentations that align with OPN brand and messaging
• Coordinating and supporting all internal team members for client deliverables and requests
• Establishing connections and relationships with OPN clients to add additional support and touchpoints with each client
• Communicating with stakeholders to keep all OPN team members properly involved
• Performing quality control on Client related projects throughout development to maintain the standards expected
• Managing diverse teams across company employees, contractors, and consulting resources

Education and/or Work Experience Requirements:

• Bachelor's degree
• 1+ years’ experience preferred
• Proficient with Microsoft Excel and PowerPoint
• Excellent communication, interpersonal and negotiation skills
• Demonstrated ability to drive results with distributed teams and management
• Problem-solving skills

Physical Requirements:

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to talk, listen and speak clearly on telephone.
• Ability to safely and successfully perform and maintain regular job functions with the ADA, FMLA and other federal, state and local standards.

Competencies:

All employees, in performing their respective tasks and duties, are expected to perform quality work within the deadlines with or without direct supervisions; interact professional with other employers, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Job Type: Full-time

Pay: $68,500.00 - $78,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person