Job Details

Essential Duties and Responsibilities
• Regular client interaction including appointment scheduling and correspondence; answer all incoming
calls and direct/take messages appropriately and according to firm guidelines
• Assist in client meeting preparation and follow-up including assembling requisite paperwork, report
generation, appointment scheduling and post-meeting documentation
• Manage client needs regarding processing, service, and problem resolution in a timely and accurate
manner while ensuring documentation and record keeping adheres to compliance standards
• Successfully partner with Broker Dealer for new account establishment, account maintenance, and
compliance
• Process, submit, and service all account paperwork/requests; follow through to completion utilizing
paperless procedures (including eSignature) and workflows where available
• Deposit checks received and maintain check blotter in adherence to compliance guidelines
• Maintain client information in CRM database with discretion; define and ensure adherence to
appropriate client service models
• Manage and update mailing lists for birthdays, holidays, and firm marketing efforts
• Order supplies for office and act as point of contact for any infrastructure requests
• Maintain office appearance and cleanliness, including break room
• Assist in preparation of reporting on a monthly/quarterly basis
• Manage multiple and competing priorities on a daily basis in pursuit of business objectives
• Other responsibilities as assigned by Advisors