Job Details

We have established a strong reputation by delivering innovative solutions to help our Fortune 500 clients expand their market share and increase revenue. By fostering strong community connections and prioritizing customer care through exceptional service, we have successfully expanded our operations nationwide. Our partnership with AT&T enables us to offer high-quality products and services to our customers, while still maintaining a personalized, small business approach to sales and customer service.

We are currently seeking a Sales Associate to join our team. As an AT&T Sales Associate, you will leverage AT&T's extensive network and premium services, while benefiting from our resources, comprehensive training programs, and mentorship opportunities to support your career growth.

Responsibilities of the AT&T Sales Associate:

• Develop a strong understanding of AT&T’s products and services to effectively communicate their benefits in direct interactions with customers.
• Provide personalized, professional customer service by addressing inquiries and resolving issues.
• Drive sales by presenting tailored solutions to meet customer needs and consistently achieving sales targets.
• Ensure compliance with company and client policies, including legal and ethical guidelines.
• Mentor and train junior team members on product knowledge and customer service best practices.
• Meet or exceed performance goals set by AT&T and 5M Promotions, including sales quotas and customer satisfaction.
• Handle customer concerns and provide timely resolutions, escalating issues when necessary.
• Maintain accurate records of customer interactions, sales, and service agreements, and provide regular progress reports to management.

Qualifications:

• A bachelor’s degree or equivalent experience (preferred)
• At least 1 year of experience in sales or customer service (preferred)
• Strong communication skills
• A solid work ethic and a willingness to learn
• Demonstrate integrity in all business interactions and communications

If you are a dedicated professional eager to contribute to a dynamic team and build a career in sales, we encourage you to apply.