Job Details

About Us

Craftsmen’s Company LLC is a leading provider of hand tools for masonry, landscaping, and hardscaping industries. We pride ourselves on our long-standing relationships in the wholesale market and our commitment to quality service. As we expand our digital footprint, we are seeking a dynamic individual to drive both our inside sales and online presence to the next level.

Position Overview

We’re looking for a self-driven Inside Sales & E-Commerce Specialist who thrives in a fast-paced environment, with the ability to multi-task and wear different hats to get the job done. This role is designed for a versatile candidate who will support our traditional sales channels while spearheading innovative digital initiatives. If you are a person who enjoys talking to customers, growing sales, and getting creative with digital marketing and design, this could be a great fit. This position will have a base with commission opportunity to grow earnings potential.

Key Responsibilities

Inside Sales & Customer Management:

• Handle inbound sales inquiries and build strong relationships with customers.
• Keep existing customers happy with great service and follow-ups.
• Reach out to potential clients to grow sales.

Digital Marketing & E-Commerce Management:

• Manage and update product listings, pricing, and promotions on our online store.
• Run and help create our email marketing campaigns and promotions.
• Ensure smooth order processing
• Track online sales performance and look for ways to improve

Teamwork and Collaboration:

• Work closely with our team to align online, marketing and sales efforts.
• Share ideas on how we can improve and grow—your input matters!

What We’re Looking For

• Experience in inside sales, digital marketing, or e-commerce (or a mix of all three).
• Strong communication skills and a friendly, customer-first attitude.
• Experience with e-commerce platforms (e.g., Shopify), and email marketing tools.
• Ability to juggle multiple tasks and keep things organized.
• Independence and initiative to drive sales without constant supervision.

Additional Preferred Skills

• Experience in managing both wholesale and digital sales channels.
• Basic Excel skills (for product uploads, pricing updates, and reporting).
• Familiarity with tools like NetSuite, HubSpot, or similar platforms.
• Basic graphic design or HTML knowledge is a plus but not required.

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health insurance, and paid time off
• Opportunity for growth in a dynamic company committed to innovation.