Customer Support Associate
Standard
EDS Service Solutions

Orlando, FL


Category

Business

Job Type

Full_Time

Salary

15USD per hour

Posted Date

June 30, 2025


Job Description

Job Description

Job Description

EDS Service Solutions is a nationwide company that supports the car rental industry across the United States.
You’ll be working around the latest car models and supporting top-tier rental car brands in an airport environment.
We offer a dynamic, hands-on role that keeps you moving and engaged throughout your shift.

Job Description & Available Roles

We are looking for bilingual individuals (English/Spanish) who enjoy working outdoors, staying active, and delivering excellent customer service.
All roles are:

  • 100% outdoors (exposed to weather conditions)
  • On your feet and in motion for the entire shift
  • Required to work weekends and holidays
  • Using a company-provided smartphone to scan vehicles, generate reports, and communicate with your team

You may be assigned to one or more of the following positions:

Ready Line Greeter

  • Welcome and assist customers returning their rental vehicles
  • Hand off keys and help direct traffic flow
  • Provide support to AVIS staff inside the garage

Ready Line Auditor

  • Scan and verify vehicles as they return
  • Communicate via radio with customers and team members
  • Monitor vehicle status and maintain inventory accuracy

Inventory Agent

  • Walk through garage areas and scan vehicles using a tablet
  • Catalog cars based on condition and features
  • Report any damage or maintenance concerns

Shop Lot Coordinator

  • Travel between airport garages organizing and updating vehicle inventory
  • Identify rentable and non-rentable vehicles
  • Log complaints and communicate directly with AVIS for resolution

Additional Responsibilities May Include

  • Driving vehicles between service or staging areas
  • Cleaning vehicle interiors and exteriors
  • Vacuuming carpets, cleaning windows, disinfecting dashboards and steering wheels
  • Moving cars through the exterior car wash
  • Performing final quality checks before delivery
  • Transporting parts and supplies between locations
  • Maintaining a clean and safe work environment
  • Ensuring a positive and professional customer experience

Requirements

  • Valid U.S. driver’s license
  • Minimum age: 21
  • Authorized to work in the United States
  • Clean driving record (last 3 years)
  • Weekend availability is required
  • Fluent in English and Spanish (required)

What We Offer

  • $15.00 per hour
  • Full-time position (8-hour shifts: morning, evening, or overnight)
  • Company-provided smartphone
  • Benefits package including:
  • 401(k)
  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • Employee referral program

How to Apply

Submit your application at: www.edsservicesolutions.com/apply
Or contact our recruiting department at (407) 392-0966 to schedule an interview.
Office hours: Monday through Friday, 9:00 AM – 5:30 PM (Eastern Time)

EDS Service Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, national origin, age, disability, or any other protected status.

Company Description
EDS Service Solutions' reputation and long-term client relationships are built through the relentless pursuit of service excellence in providing end-to-end or point workforce and process optimization solutions to the industry. We provide a full range of outsourced and in-sourced solutions aligned to the needs of the car rental industry.

Company Description

EDS Service Solutions' reputation and long-term client relationships are built through the relentless pursuit of service excellence in providing end-to-end or point workforce and process optimization solutions to the industry. We provide a full range of outsourced and in-sourced solutions aligned to the needs of the car rental industry.
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July 17, 2025 23:45

July 18, 2025 08:42

July 18, 2025 08:42