Job Details

We are looking for a team player to join our company as a Record Intake Coordinator.

Your primary responsibility will be processing incoming records that we request on behalf of our attorney clients for use in litigation. This includes identifying and understanding the details of a record request, and using problem solving skills to follow up on anything that is missing to obtain a complete response to the request, while using our database to document and track all actions related to the request.

You will need to be able to work well across departments and the company, ask for help when needed, and answer questions from other teams with patience. You’ll occasionally assist your team members with overflow work, and learn new responsibilities as needed. The right candidate will be well organized and capable of handling multiple tasks at one time to completion, and able to maintain a courteous and professional attitude when dealing with a variety of contacts through email or on the phone.

Our office environment is quiet, focused, and calm. We offer full benefits and a 401(k) match after 90 days, paid vacation days and holidays, and employee perks and events througout the year. Our company is well established and we excel at what we do: retrieving records for our attorney clients for use in litigation. If you enjoy being focused on your work while you’re at work, and leaving knowing that you have accomplished your goals for the day without taking your job (or stress) home with you, this may be the position for you.

Skills and characteristics we’re looking for:

• Able to work efficiently and with attention to detail
• Basic computer skills (we will train you on the specifics of our system)
• Multitasking while staying organized
• Working well with other employees and teams
• Able to communicate in a professional manner in situations that can be frustrating
• Able to set a task aside to deal with another issue, then go back and complete the initial task