Job Details

About Us:

We are a busy, modern hair salon committed to providing excellent customer service and high-quality beauty experiences. We’re currently looking for a Front Desk Receptionist to be the face of our salon and ensure smooth daily operations.

Duties include but are not limited to:

• Greeting and checking in clients with a warm and professional attitude
• Answering and directing phone calls promptly and courteously
• Managing appointments and schedules through our reservation system
• Responding to client inquiries via phone, Instagram, and other messaging platforms
• Assisting walk-in customers and managing waitlists as needed
• Handling customer check-outs and product sales
• Keeping the front desk and reception area clean and organized
• Supporting the salon team with general administrative tasks

Qualifications:

• Must be fluent in English
• Preferred: Ability to understand and communicate in Chinese (Mandarin)
• Previous customer service or front desk experience preferred
• Familiarity with salon booking/reservation systems is a plus
• Comfortable using Instagram and social media platforms
• Strong communication and organizational skills
• Friendly, reliable, and professional demeanor