Job Details

The Physical and Occupational Therapy Program Coordinator assists to support the Department in the form of business profit line reporting, CATOS, recruitment, patient’s appointments, provider credentialing/ onboarding, managing time off requests, insurance verification and improving overall patient satisfaction/ growth and other duties as assigned.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in related field of study is preferred
• At least 5 years of administrative experience
• Physical and Occupational Therapy background preferred but not required
• Business/ financial background preferred but not required
• Accurate typing and data entry skills
• Excellent organization and communication (oral and written) skills
• Demonstrated working knowledge of Microsoft Office Suite and software used by the department

ESSENTIAL FUNCTIONS

1. Assists in the administrative activities of Faculty services, including recruitment, credentialing, promotions and appointment /status changes. These interrelated activities are performed with other departments or staff to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications.
2. Provides administrative support as needed, business profit line reporting, CATOS, recruitment, patient’s appointments, provider credentialing/ onboarding, managing time off requests, insurance verification
3. Active member of operations team in clinical practice scheduling/ rescheduling, answering phones, improving the patient experience
4. Submits necessary documentation for insurance authorizations
5. Oversite of therapy operational staff managing the team on a daily and yearly basis
6. Serves as a resource for therapist, staff and others to provide technical advice, problem solving assistance, answers to questions. Refers issues to appropriate department personnel, when unable to respond.
7. Working knowledge of EPIC, building provider templates, schedule patients, insurance varication preferred but not required
8. Understanding business profit line reporting – trending
9. Understanding, working denials, running reports to grow patient volumes
10. Ordering supplies from varies vendors

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

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