Job Details

Customer Service & Sales Representative
Almost Heaven Saunas – Harvia US | Holland, MI
Full-Time | Hybrid (In-Office & Remote)
$18/hr + Bonus + Commission | 40 hrs/week

Almost Heaven Saunas is seeking a personable and motivated Customer Service & Sales Rep to join our team. You’ll handle inbound sales calls, support customers with product questions, and process orders. This role blends technical learning, relationship building, and organization—all in a fast-paced, wellness-focused environment.

Key Responsibilities:

• Handle inbound customer and sales calls

• Respond to email inquiries

• Assist with product troubleshooting and support

• Enter and manage orders

• Maintain merchant accounts (pricing, images, availability)

What You Bring:

• Strong communication and interpersonal skills

• Quick technical learner with attention to detail

• Ability to multitask and stay organized

• Comfortable with computer systems and teamwork

• Previous customer service experience preferred

Benefits:

• Health, dental, vision, and 401(k) matching

• Paid time off

• Employee discount

• Annual bonus and commission potential

Schedule:
Monday–Friday | 8-hour day shifts