Job Details

Responsible for providing professional security services at designated City of Key West properties including Key West Bight, Key West Bight Ferry Terminal, and City Marina at Garrison Bight. The Security Officer will patrol areas on foot and/or by golf cart, enforce rules and regulations, monitor tenant properties, enforce parking regulations, and document incidents as appropriate. This position requires excellent communication skills, professional conduct, and the ability to interact effectively with the public, marina tenants, and City personnel.

Pay: $25/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES:

General Security Functions:

• Patrol designated City properties on foot and/or by golf cart to detect and prevent illegal or injurious activities
• Monitor all parts of the facilities, including marina docks and upland facilities
• Identify individuals breaking City laws and codes; take appropriate non-confrontational action
• Enforce property rules and regulations in a professional, courteous manner
• Monitor tenant properties and belongings for security concerns
• Enforce parking regulations according to facility policies
• Greet and engage with patrons, boaters, and visitors in a courteous and helpful manner
• Report suspicious activities, safety hazards, or maintenance issues to appropriate personnel

Documentation and Reporting:

• Complete "Incident Reports" for any notable events, contacts with unauthorized parties, or situations requiring intervention
• Maintain a Security Activity Report recording all instances of security interest
• Maintain a detailed daily log of activities, observations, safety hazards, and equipment malfunctions
• Document unregistered vessels at marina facilities
• Reconcile "Dock Check List" at Marina facilities through slip-by-slip inspection
• Use City's time clock system to check in/out for shifts
• Report all significant issues immediately to supervisor and/or Key West Police Department when appropriate

Ferry Terminal Specific Duties (when assigned):

• Manage passenger flow during arrivals and departures
• Assist with crowd control during peak periods
• Direct vehicle traffic for passenger pick-up/drop-off
• Verify credentials as required
• Assist with facility closing procedures
• Provide passenger assistance as needed

Marina Specific Duties (when assigned):

• Conduct regular dock checks throughout shift
• Verify vessel registrations and proper docking
• Monitor for unauthorized use of marina facilities
• Conduct regular perimeter checks at minimum 2-hour intervals
• Maintain security log with timestamps at checkpoint locations

MINIMUM QUALIFICATIONS:

• U.S. citizenship or valid resident alien status
• Three (3) years of strong security experience
• Valid State of Florida Class D Security License
• Valid Transportation Workers Identification Card (TWIC) or ability to obtain
• High school diploma or equivalent
• Full fluency in English (reading, writing, speaking, and understanding)
• Successful completion of company training in patrol techniques, first aid including CPR, public relations, safety, and proper use of telephones, radio, and report forms
• Clear criminal background check
• Professional appearance and demeanor
• Reliable transportation to and from assigned work locations

PHYSICAL REQUIREMENTS:

• Ability to walk, stand, and remain alert for extended periods (up to 12 hours)
• Ability to work outdoors in various weather conditions including heat, rain, and humidity
• Ability to patrol marina docks and facilities which may include uneven surfaces
• Ability to operate basic security equipment including communications devices and flashlights
• Vision correctable to 20/20 for observation duties
• Adequate hearing for communication and safety awareness

WORK ENVIRONMENT AND SCHEDULE:

• Work is primarily performed outdoors at waterfront facilities
• Shifts vary depending on assignment and facility needs
• Weekend, evening, and holiday work required
• Must be available for contingency staffing with minimal notice
• May be required to work extended hours when ferry boats stay longer than scheduled

CONDUCT REQUIREMENTS:

• Maintain professional appearance and demeanor at all times
• Be courteous to visitors, tenants, and City personnel
• Avoid personal activities that detract from professional image (e.g., personal calls, social media use)
• Report for duty on time and remain until properly relieved
• Notify supervisor immediately of any operational concerns or issues
• Comply with all City policies and procedures
• Represent the City and security company in a professional manner

CERTIFICATIONS REQUIRED:

• Valid Florida Class D Security License
• First Aid/CPR certification