Job Details

Back to Listings Apply on ZipRecruiter

IT Desktop Support Technician

Standard

K-Tek Resourcing

Oxnard, CA

Job Type

Not Specified

Salary

20USD - 25USD per hour

Posted Date

July 16, 2025

Job Description

Job Title : Desktop Support Technician
Location : Oxnard CA 93030 (onsite)

Job Description :

Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
Use diagnostic tools to troubleshoot problems associated with network
Connectivity, and workstation hardware/software
Troubleshoot consumer replaceable hardware, BIOS, Driver, OS
Installing Printer drivers, IP Printing/Cloud Printing
One Drive Setup and migrations w/ One Note Cloud Sharing
Attempt Data Recovery on failed systems
Troubleshoot Encryption issues
Troubleshoot Password issues
Windows troubleshooting, applying OS updates, encryption, and Office for employees using iPlanet and O365
Windows LAN / WAN connectivity troubleshooting
Ready and assist with video conferencing equipment
Networking – Troubleshoot, cross-connects, monitor port utilization, Wireless AP swap-out, Switch Install/Swap-out
Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible.
Ability to maintain composure with challenging customers
Cell support – tech setup/troubleshooting of cell phones (non mgmt. included)
Setup and troubleshoot

Company Description

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.

Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".

Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.

Company Description

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.\r\n\r\nWhy K-Tek\r\nK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".\r\n\r\nVision / Mission\r\nAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.\r\n\r\n K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.