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Enrollment Specialist

Priority

Doctor's Choice

Orlando, FL

11954 Narcoossee Rd #551Orlando, FL 32832

Job Type

Full_Time

Salary

20USD - 22USD per hour

Posted Date

June 11, 2025

Job Description

Medicare (Federally funded health insurance for individuals who are 65 and over or disabled) can be a nightmare to navigate. Often, individuals have to coordinate with their employer, the federal government, and over 2000+ insurance options across 50 states to get coverage when they retire or turn 65.

Doctor’s Choice helps individuals navigate the maze of Medicare. We work nationally with retirees who are looking to transition their health insurance from their employer coverage to Medicare and beyond. By combining our world class advocacy, constant innovation, and unique technology, we provide peace of mind around healthcare at a time when most individuals need it the most.

What you’ll be doing:

You’ll be continuously learning about the complex topic of Medicare health insurance in order to become a topic expert in how Medicare insurance plans work
You’ll be conducting consultations to help individuals who are planning for Medicare decide on the right course of action given their current situation
You’ll be helping individuals through a myriad of customer service and paperwork issues so that they can get access to the health insurance they need
You’ll be constantly engaged with your clients to make sure they’re meeting deadlines and doing the right things to avoid penalties and ensure continuous coverage
During every interaction, you’ll make sure that our clients feel like no one cares more about their situation than we do
You’ll work with the management team to refine and improve our processes so that we can create the best client experience

Qualifications:

Must have a clean background check for licensing
Experience in healthcare is preferred
Customer service experience is beneficial
Excellent communication skills, both verbal and written
Strong organizational and time management skills
High level of accuracy and attention to detail
Ability to multitask and prioritize
Excellent administrative skills
Strong computer skills and knowledge of database and relevant software programs

This position is for:

Someone who really cares about the wellbeing of others
Loves to organize complexity
Adapts quickly to changes
Looking to really grow and advance their career
Knows how to make things happen

Position specifics:

Full time remote work, hours 8:30-5 eastern (may be subject to change on occasion), hourly compensation, benefits: health insurance, life/disability. Must be able to pass health insurance/disability licensing

Company Description

“Instead of practicing medicine after finishing Medical School at Brown University, I chose a different career path--to improve the healthcare system.

After spending time working in a primary care office, it became clear that we're doing no favors for the health of our nation's seniors. Medicare is confusing. From talking with my patients, I found that the average senior spends 40 hours trying to figure out how to enroll in Medicare. What's worse, if they make mistakes during the enrollment process, they can be required to pay penalties for the rest of their life.

I believe that making the right choices for our health should be easy. So I embarked on a journey to learn every detail and loophole of Medicare. And I used what I learned to bring seniors a service to guide them before, during, and after their transition to Medicare.

By serving seniors with integrity and providing them with personalized, unbiased guidance, we make Medicare easy, and even enjoyable for our members.”

— Johnny Luo, MD, Founder of Doctor’s Choice

Company Description

“Instead of practicing medicine after finishing Medical School at Brown University, I chose a different career path--to improve the healthcare system. \r\n\r\nAfter spending time working in a primary care office, it became clear that we're doing no favors for the health of our nation's seniors. Medicare is confusing. From talking with my patients, I found that the average senior spends 40 hours trying to figure out how to enroll in Medicare. What's worse, if they make mistakes during the enrollment process, they can be required to pay penalties for the rest of their life. \r\n\r\nI believe that making the right choices for our health should be easy. So I embarked on a journey to learn every detail and loophole of Medicare. And I used what I learned to bring seniors a service to guide them before, during, and after their transition to Medicare. \r\n\r\nBy serving seniors with integrity and providing them with personalized, unbiased guidance, we make Medicare easy, and even enjoyable for our members.”\r\n\r\n— Johnny Luo, MD, Founder of Doctor’s Choice