Job Details

The basic function of the Lead Restoration Technician of DAI, LLC is to oversee every aspect of the job, from handling all demo and clean up, while providing an outstanding customer experience and finalizing the project before it goes into the billing stage. All Lead Technicians are expected to mentor and exceed expectations on the job site while leading by example and showing the crews the correct and safe way to mitigate a loss.

REQUIREMENTS:

Education and Licenses

Required: High school or equivalent.

Have at least 4 IICRC Certifications with continuing education

Experience

A minimum of two years of management experience in the disaster restoration areas.

Skill, Knowledge and Abilities

Language ability includes reading, writing, spelling, and the ability to communicate clearly on technical and business topics in English. Spanish helpful secondary language. Must be able to understand and interpret instructions from estimate / proposals and other written company / client instruction.

Have good work ethic, be responsible and trustworthy.

Be able to adapt to and work with changing job schedules (on-call, after hours and weekends as needed)

Be able to work with varied personalities of crew members and clients.

Capable of uploading required job photos

Have a professional appearance and attitude.

Be IICRC certified in Fire, Water, and Mold Mitigation and Carpet Cleaning

Have a valid driver license with a reasonable driving history

Obtain a current DOT card to drive all trucks

Understand how to complete all mitigation folders, and all paperwork assigned in folder

Understand the correct equipment for the right project and understand Moisture reading equipment.

Physical

Body Positions: Standing, sitting, walking

Body Movements: Use of hands, arms, legs and lifting up to 75 pounds.

Have a valid driver’s license

Have active DOT card

Be capable of lifting and moving equipment over 50 pounds and perform demo work

Be able to work flexible schedules including nights, weekends and holidays as needed and travel out of state when necessary

Mental

Analytical and observational skills that demonstrate an ability to organize, direct, budget, control and manage daily operations. Requires analytical knowledge and abilities using basic business math skills.

Working Conditions

Office, job site and shop environment.