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Family Support/Resource and Referral Specialist

Standard

Parent Network of WNY

Buffalo, NY

1021 Broadway Street, Buffalo NY 14212

Job Type

Full_Time

Salary

37000USD - 39000USD per year

Posted Date

July 23, 2025

Job Description

Are you passionate about making a difference in the lives of families navigating disabilities? We're looking for a compassionate, knowledgeable, and resourceful Family Support Specialist to empower families across Western New York. In this role, you'll provide one-on-one guidance, connect families to vital resources, and collaborate closely with schools and organizations to ensure individuals with disabilities get the support they deserve.

Ideal candidates are strong listeners, relationship builders, and champions of inclusion — preferably with lived experience as a parent or recipient of disability services. If you’re ready to turn your empathy and expertise into real impact, we’d love to hear from you.

Family Support Specialists will have base knowledge in Child Development, Special Education Effective Advocacy, access to supports and services and systems of care.

Bachelor’s degree (BA/BS in education or related discipline, specific graduate degree) and a minimum of 4 years related experience or an appropriate combination of education, human service/training and specific discipline-related experience. Preferred to be the parent of an individual with disabilities, or who is currently, or has been in the past, a primary consumer of disability services.

Company Description

At Parent Network of WNY, we’re more than a not-for-profit agency — we’re a lifeline for families navigating the world of special needs. Dedicated to empowering parents, caregivers, and professionals, we offer expert guidance, personalized support, and impactful education for individuals with disabilities from birth through adulthood.

Through 1-on-1 assistance, dynamic workshops, and compassionate support groups, we help families understand their child’s unique needs and confidently navigate the complex support systems available.

What sets us apart? Most of our staff and board are parents of children with disabilities themselves — bringing unmatched empathy, real-world insight, and a deep commitment to every family we serve. Since our transformation in 2001, we’ve proudly supported over 10,000 people each year.

We believe in balance — our full-time team members enjoy a 35-hour work week, giving them time to care for their own families while continuing to change lives across Western New York.

Ready to be part of something powerful? Join us at Parent Network of WNY — where your work truly makes a difference.

Company Description

At Parent Network of WNY, we’re more than a not-for-profit agency — we’re a lifeline for families navigating the world of special needs. Dedicated to empowering parents, caregivers, and professionals, we offer expert guidance, personalized support, and impactful education for individuals with disabilities from birth through adulthood.\r\n\r\nThrough 1-on-1 assistance, dynamic workshops, and compassionate support groups, we help families understand their child’s unique needs and confidently navigate the complex support systems available.\r\n\r\nWhat sets us apart? Most of our staff and board are parents of children with disabilities themselves — bringing unmatched empathy, real-world insight, and a deep commitment to every family we serve. Since our transformation in 2001, we’ve proudly supported over 10,000 people each year.\r\n\r\nWe believe in balance — our full-time team members enjoy a 35-hour work week, giving them time to care for their own families while continuing to change lives across Western New York.\r\n\r\nReady to be part of something powerful? Join us at Parent Network of WNY — where your work truly makes a difference.