Job Details

100% onsite in Trenton. Automotive Engineering experience.

The Customer Plant Lead (CPL) is the Voice of the Customer using warranty information, parts return information and service information to identify actionable issues. Working directly with the Manufacturing Plants Process Engineering Team and the Control Tower Pre-Analysts, the CPL will be responsible for identifying emerging issues quickly and developing a well-rounded and detailed problem statement to minimize the time required to triage and resolve customer concerns.

Requirements:  

• Bachelor's degree in Engineering
• 5 years' experience in engineering, manufacturing, supplier operations or quality, with warranty experience  
• Strong verbal and written communication skills
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Excellent interpersonal, organizational, and analytical skills
• Detail oriented, team player, flexible, ability to prioritize, quick learner
• Proficient in both writing and speaking the English language