Job Details

Job Opening: Operations Specialist at OverDirect Hair Solutions

Company: OverDirect Hair Solutions Location: Near Tysons Corner Center, Virginia (Exact address provided to shortlisted candidates)  

About Us: OverDirect Hair Solutions is a high-end, innovative hair studio located in a vibrant area near Tysons Corner Center, Virginia. We are expanding and seeking a dedicated Operations Specialist to join our dynamic team. We foster a supportive culture centered on creativity, excellence, skill development, and career advancement.  

Job Description: We are looking for a proactive and organized Operations Specialist to ensure the smooth and efficient running of our salon. The ideal candidate will be responsible for managing daily administrative tasks, supporting our team of stylists, optimizing operational processes, and contributing to an exceptional client experience.

Responsibilities:

• Oversee daily salon operations, including appointment scheduling, inventory management, and facility maintenance.
• Manage administrative duties such as answering phones, responding to emails, processing payments, and maintaining records.
• Support the salon team by coordinating schedules, managing supplies, and facilitating communication.
• Collaborate with team members to execute promotional and marketing activities on social media platforms.
• Assist in developing and implementing operational policies and procedures to improve efficiency and service quality.
• Handle client inquiries and feedback, ensuring a high level of customer satisfaction.
• Coordinate with vendors and suppliers.
• Assist with marketing and promotional activities as needed.
• Contribute to a positive and professional team environment.  

Qualifications:

• Proven experience in an operations, administrative, or office management role, preferably in a salon, spa, or retail environment.
• Excellent organizational and multitasking skills with strong attention to detail.
• Proficient in office software (e.g., MS Office) and comfortable learning new scheduling or POS systems.
• Strong communication and interpersonal skills.  
• Ability to work independently and collaboratively in a fast-paced environment.  
• A proactive approach to problem-solving.

What We Offer:

• A supportive team culture focused on creativity, excellence, and enjoyment.  
• Opportunity to work in a rapidly growing, high-end hair studio.  
• Paid time off.
• Insurance benefits available after one year of employment.
• Competitive salary (negotiable based on experience).
• An inspiring work environment in a prime location.  
• Opportunities for professional growth within an innovative company.  

How to Apply: If you are ready to contribute to the success of a leading hair studio, please send your resume and a brief cover letter outlining your relevant experience and why you are a good fit for this role to yifanxu@overdirectcom.org.  

Join us at OverDirect Hair Solutions and help shape the future of our salon operations!