Job Details

Job description:

National Security Systems is seeking a customer service scheduler with strong leadership and organizational skills. Experienced in security alarms, fire alarms, industry would be very helpful. If you are looking for a company you can grow with, come join us today. National Security Systems is one of California’s fastest growing alarm installation and service companies, with over thirty-five years of protecting lives and property.

Responsibilities:

· Customer Service.

· Preparing and maintaining technicians’ schedules.

· Manage inventory and job staging.

· Communicate and effectively interact with contractors and customers.

· Identify out of scope requests by the contractor or customer and notify management of pending changes.

· Assist customers with questions and concerns in a timely and professional manner.

· Effectively communicate project status to management.

Basic Qualifications:

· Valid driver's license with a clean driving record.

· Applicants must be able to pass a background check.

· Must have excellent communications skills, using tact and diplomacy when dealing with customers.

· Regular, reliable, predictable attendance.

Job Growth:

This person will have the potential to supervise and manage service and installation department.