Job Details

JOB SUMMARY:

An Account Manager (AM) is a person who maintains the company's existing relationships with a client or group of clients, so that they will continue using the company for business. The position Account Manager is responsible for conducting frequent site visits, overseeing and supporting the team’s performance, as well as gathering feedback from the customer and tenants. ​This position will be the customer’s primary resource for responsive communication and dedicated attention. The focus of the Account Manager is to relay customer requests to the DMS team as rapidly as possible and facilitate the accommodation of their needs or issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Account Manager responsibilities include but are not limited to:

·         Identify growth opportunities within established customer network.

·         Manage and address customer needs and issues.

·         Conduct frequent site visits.

·         Interface with the client and manage project deliverables.

·         The Account Manager (AM) will handle multiple clients.

·         Open to needs or special projects requested by Management or the Company.