CSR (hybrid)
Standard
Kennedy Services

Cockeysville, MD


Category

Business

Job Type

Full_Time

Salary

16USD per hour

Posted Date

June 19, 2025


Job Description

Job Description

Job Description
DESCRIPTION:

Immediate start for Call Center Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full-time position, Monday through Friday, with possible overtime available. The essential position is in-person in Hunt Valley for initial training and will TRANSITION TO REMOTE after completing the on-site training.

RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

REQUIREMENTS:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Ad Information

5e486f521

$0.09

cpc-felonyrecordhub-standard

Standard

USD

System Information

July 17, 2025 23:48

July 20, 2025 08:47

July 20, 2025 08:47