Job Details

Field Marketing Representative

Position Summary

The Marketing Representatives goal is to increase the number of new patients to their assigned office(s). As a Marketing Representative at West Coast Dental, you will collaborate with talented professionals to participate in and host patient outreach events in local communities. Excellent customer service and effective communication skills are required. The ideal candidate is friendly, energetic, customer-service driven, and positively motivated to help bring dental awareness to the community. If you enjoy a helping people an making a difference, then join our team of dental professionals! Our offices provide a fast-paced friendly environment with opportunity to gain experience and advance professionally.

Who we are:

For more than 30 years, West Coast Dental Services has served southern California with the finest dental and orthodontic care in the state. With 40+ offices (and counting!) we deliver the highest standard of care using the latest technologies with a team of talented general dentists and specialists. At West Coast Dental, our employees are at the center of our success. We are committed to delivering an excellent employee experience with opportunities for professional growth for our team members.

Work Schedule

The Marketer will be notified of the work schedule on a weekly, bi-weekly, or monthly basis. The Marketer’s schedule is subject to change (daily/weekly hours may increase or decrease) according to the needs of the business. Evening and weekend hours may be required. This position is paid on an hourly basis.

Position Qualifications

• High School Diploma or equivalent (GED) required
• Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
• Prior marketing experience in the medical/dental industry preferred
• Means to travel from one office to another, required as necessary

Interpersonal and Organizational Skill Requirements

• Effective communication skills
• Strong sales skills
• Ability to sell your office
• Strong telephone skills
• Strong interpersonal and human relations skills
• Ability to maintain outgoing, friendly attitude with patients and coworkers, even under pressure
• Ability to work with interruptions and to manage multiple priorities
• Ability to relate, communicate with, and work with people from diverse backgrounds and cultures
• Proficiency in alphabetizing and spelling
• Ability to write legibly and work with numbers
• Ability to meet deadlines
• Ability to work with minimal supervision
• Ability to satisfactorily perform essential functions of the position

Responsibilities

• Obtain list of local businesses
• Establish relationships with all business within a pre-set area
• Hold events to draw in referral patients to the assigned office
• manage time to maximize event planning
• Follow up with referred patients
• Distribute marketing materials to promote assigned office
• Identify primary contact for each business
• Refer a minimum of 50 patients per month for the assigned office
• Use all necessary reports

Attend all required meetings

Independent Action

Under the general supervision of the Director of Marketing, regular duties performed by the Marketer may require frequent independent judgment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand, sit, and walk; talk, hear, and smell; and use hands, fingers, and wrists (manual dexterity and hand-eye coordination). The employee is frequently/occasionally required to reach; lift and/or move up to 25 pounds; and balance, stoop, bend, squat, kneel, crawl, climb, twist, pull, and crouch. The essential functions of this position will occasionally result in the following: hazardous exposure (chemical and infections); non ionizing radiation (welding flash, microwaves, sun, etc.); radiation (x-ray, radioactive, isotopes, etc.); noise (loud/repetitive, 85 decibels per OSHA standard); and personal protective equipment (PPE: respiratory masks, latex gloves, face shields, etc.)

INDWCD