Job Details

MCC is Looking for Responsible, Service-Driven Problem Solvers for our Technology Troubleshooting Teams.

We have opportunities to design, install, and troubleshoot problems with different technology solutions for our clients

Audio/Visual: Projection, Sound, Etc.

Security: CCTV Systems, Controlled Access, Etc.

Structured Cabling: Network Drops, Cable Clean-Up, Etc.

• Essential Requirements
  • Must be Able to Attend Training Classes, Seminars, Webinars, etc., Including Outside Regular Business Hours
  • Must Have *and Maintain* throughout Employment
    • Professional Appearance and Communication Skills
    • Clean Driving Record & Ability to be Included as Authorized Driver on Company Automobile Insurance
    • Clean Criminal Record & Drug Screening
    • Ability to Competently Use a Computer for Completion of Daily Tasks
  • Must be Able to Communicate Fluently in English
  • Must be Able to Lift a Minimum of 55 Pounds
  • Must be Able to Safely Use Ladders, Lifts, Hand and Power Tools, Including Working at Heights of up to 40 Feet off the Ground
  • Must be Able to Work a Minimum Schedule of 08:00 AM – 05:00 PM, as Well as be Willing to Travel, Including Spending Several Nights in a Row Out of Town
  • Must wear appropriate Personal Protective Equipment at all Times
  • High School Diploma or the Equivalent
  • Strong Mechanical Aptitude (Acceptable Scores on Standardized Technical Aptitude Test(s) Provided by MCC)
  • Ability to Thrive in a Fast-Paced Environment
  • Previous Experience Preferred, but Not Required (Willingness to Learn is Key)
• Key Responsibilities
  • Develop and Maintain Quality Client Relationships through Professional and Ethical Efforts
  • Offer Clear Explanations and System Training to Clients
  • Perform Software and Firmware Updates, Along with Other System Maintenance
  • Complete Equipment Training Certifications Related to Your Field
  • Seek Out Opportunities to Fulfill Clients’ Technology Needs, Even Beyond Your Field of Expertise
  • Work with Sales and Administrative Teammates to Serve Our Clients Well
• Salary & Benefits
  • Competitive Salary with Incentive Opportunities
  • Company Smart Phone and Other Technological Devices for Work Use
  • Also Available for Eligible Employees
    • Medical (with a Health Savings Account), Dental, and Vision Insurance Plans
    • Supplemental Insurance Plans
    • 401K Plan Available
    • Paid Vacation
  • Paid Holiday Time