Job Details

Description of the major duties performed in this job:
• Forecast new parts and manage part availability.
• Work with factories to maintain stocking metrics.
• Participate in, and facilitate, regularly scheduled meetings with representatives from product support, supply management, engineering, and marketing to define service part requirements.
• Review service part forecasts and recommend adjustments to the forecast and ordering activity.
• Execute business activities in alignment with Division processes, policies, and objectives.
• Manage the Order Fulfillment Process to ensure service part availability by developing, recommending, and implementing strategies to meet the master schedule.
• Analyze metrics and data to improve business processes and enhance overall customer experience with service part support performance.

Qualifications:
Technical Skills & Knowledge, Required:
• Ability to analyze information and make trade-off decisions.
• Supply management experience.
• Excel proficiency.
• Demonstrated team skills and written and verbal communication skills.
• Ability to create and deliver status update presentations.

Technical Skills & Knowledge, Preferred:
• Experience in a service support environment.
• Project management skills.
• Proficiency with SAP and Microsoft Office suite.
• Proficiency generating reports from various databases and computer systems.
• Data analytics and statistics expertise.