Job Details

Do you have 2 or more years of experience in a maintenance, mechanical or similar field? Or Do you have a 2-year degree in Megatronics? Do  you have strong mechanical and electrical troubleshooting skills? This job may be for you.

Field Service Technician - Scales
Greenville, SC
1st Shift / Mon - Fri
$45k - $55k (based on experience)
Direct Hire

PrideStaff Greenville is seeking a dependable & skilled Field Service Technician on behalf of our client in Greenville, SC near Wade Hampton Blvd.

We are searching for a reliable Field Service Technician that is mechanically inclined with a strong maintenance or megatronics experience or education. You will need to be motivated and a self-starter that can manage your time and projects in this independent role. You will need to be a good communicator with strong customer service skills. You will be responsible for on-site installation, calibration, maintenance, and repair of scales, ranging from bench scales to truck scales, ensuring businesses operate efficiently and compliantly.

Field Service Technician Key Responsibilities Include:
 

• Installation & Setup: Install, configure, and commission various types of scales and weighing systems at customer locations, including bench scales, floor scales, truck scales, lab balances, and more.
• Calibration & Certification: Perform accurate calibration of weighing equipment according to industry standards (e.g., ISO/IEC 17025) and company procedures. Issue and maintain detailed calibration certificates and documentation.
• Maintenance & Repair: Diagnose, troubleshoot, and repair mechanical and electrical issues with malfunctioning scales and weighing systems. Replace faulty components and ensure optimal performance.
• Preventive Maintenance: Conduct routine inspections and preventative maintenance to ensure equipment is operating accurately and to prevent unexpected breakdowns.
• Customer Interaction: Provide excellent customer service, clearly explaining technical issues and solutions, and offering guidance on proper equipment use and maintenance. Build and maintain positive relationships with customers.
• Documentation: Accurately complete and submit all required documentation, including service reports, inspection checklists, work orders, and parts requisitions, in a timely manner.
• Technical Support: Offer technical support and training to customers on the operation and basic troubleshooting of their weighing equipment.
• Compliance: Adhere to all company policies, safety protocols, and industry regulations (e.g., Department of Agriculture weights and measures regulations).
• Vehicle Operation: Operate a company service vehicle safely and efficiently, maintaining an organized inventory of tools and parts.
• Continuous Learning: Stay up-to-date with new technologies, equipment, and industry best practices through ongoing training and professional development.
• On-Call/After-Hours: Be available for occasional after-hours service calls or work beyond typical business hours as needed, as customer operations often depend on functional scales.

Field Service Technician Qualifications include:
 

• 2 or more years of experience in a maintenance, mechanical, industrial, electrical, or similar field, with a strong preference for experience with scales or measurement equipment or 2 year degree in megatronics.
• Strong mechanical and electrical troubleshooting skills. Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Excellent analytical and problem-solving skills to diagnose and resolve complex technical issues efficiently.
• Meticulous attention to detail to ensure accurate calibrations and precise repairs.
• Basic computer proficiency (e.g., Microsoft Word, Excel, Outlook) and familiarity with mobile tools/applications for documentation and scheduling.
• Excellent verbal and written communication skills to interact effectively with customers and team members.
• Proven ability to provide exceptional customer service and build strong client relationships.
• Ability to work independently with minimal supervision, manage time effectively, and prioritize tasks.
• Ability to lift, carry, push, and pull up to 50-100 pounds on a daily basis, and frequently bend, stoop, twist, climb, crouch, kneel, sit, and stand for extended periods.
• Valid driver's license with a clean driving record required. Ability to obtain and maintain a Class B CDL (desirable).
• Must pass a pre-employment drug screening, background check, and driving record.

Benefits:

• Competitive hourly pay plus potential for overtime and bonus.
• Paid time off and holidays.
• Health, dental, and disability insurance.
• Company vehicle provided after training period.
• Matching profit-sharing program.
• Opportunities for professional training and career development.