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HVAC Dispatcher

Standard

AirTech HVAC LLC

Pasadena, CA

Job Type

Full_Time

Salary

Not specified

Posted Date

July 30, 2025

Job Description

Do you thrive in dynamic environments and enjoy being the backbone of a team? AirTech is looking for you!

Our dispatcher is the central force that keeps our schedule and service technicians moving forward and enables them to do what they do best – take care of our customers. AirTech wants your expertise to ensure maximum scheduling efficiency and customer satisfaction. Apply today!

Please note: Must have Dispatch experience in HVAC to be considered

Essential Duties & Responsibilities:

Manage the dispatch board to keep the service technicians on the move and generating income
Update customers on timing changes and rescheduling as needed
Implement the Tech Call Check-in/Debriefing process for each job
Verifying all parts, materials or equipment needed for any given job are correct and available for a technician via on site delivery or field pick up
Manage Customer concerns with the objective of maintaining a positive customer relationship

Benefits:

Full benefits including health plan and 401k with employer matching
Paid holidays / paid time off
Your birthday is a paid day off
Incentives and spiffs for extra pay
Ongoing training and development programs
Signing bonus of up to $2000 DOE

Requirements:

Must have HVAC experience and knowledge plus a minimum of 1 year of Customer Service and Dispatch experience
Highly detailed and organized
Friendly and welcoming phone presence
Computer skills / Proficiency in ServiceTitan or similar dispatching software
Geographical knowledge of service area or map reading skills

AirTech HVAC has been servicing the San Gabriel valley and surrounding areas since 1988. Become part of the team of a second-generation family-owned Pasadena-based HVAC company that prides itself in its company atmosphere and its community consciousness.

We look forward to reviewing your skills and experience and considering you for a position on our growing team!

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