Job Details

Welcome to Chick-fil-A in St. Clairsville! My name is Joanna Gibson, and I am proud to serve as the Owner of this location. I am excited about your interest in joining our team and look forward to meeting you soon.

My Chick-fil-A journey started in the local restaurant in Toledo, Ohio, the city where I was born and raised. It was there that I met my husband, Evan, we have been married since August 2019. Together, we are proud pet parents of our fur baby, Rey. I discovered a deep passion for business management and leadership, recognizing that this path presented opportunities for growth that extend far beyond a simple job. In 2023, I took a step toward my goal of owning a Chick-fil-A by franchising my first location in a mall in Youngstown, Ohio. I have since transitioned to the St. Clairsville location, where I am excited to expand our business and create a welcoming space for the community.

Leading this restaurant is truly a dream come true. If you are seeking a reliable job in a supportive environment filled with individuals reaching for their goals, you've found the right place. You'll work hard, but in return, you'll gain life skills and friendships that last. I am honored to have the opportunity to share our culture through the selection of the finest candidates in St. Clairsville!

~Joanna Gibson

MISSION STATEMENT

Excellent Food | Caring Environment | Grow People

OUR CORE VALUES

·     Trust

·     Stewardship

·     Growth

·     Teamwork

·     Hustle

·     Hospitality

·     Excellence

BEHAVIOR EXPECTATIONS

·     Go the 2nd Mile

·     Always on stage

·     Assume positive intent

·     Encouragement

·     Celebrate others success

·     Be Humble

·     Golden rule

·     View feedback as a gift

·     Positive Attitude

·     Act Wisely

·     No Complaining

·     Take ownership

PRIMARY OBJECTIVE                          

Serve excellent food, provide guests with a caring experience while giving your best everyday.                                                   

KEY TASKS & RESPONSIBILITIES

·     Demonstrates strong Chick-fil-A knowledge and able to execute all operational procedures in their area of expertise

·     Show genuine hospitality and demonstration of the Core 4 to every guest

·     Provide great food, fast and accurately

·     Take customer orders with genuine hospitality

·     Assemble customer orders with accuracy

·     Maintain restaurant cleanliness, by breaking down boxes, taking stickers off dishes, sweeping floors, changing trash cans etc.

·     Jolt checklists including BOH, FOH and weekly cleaning

·     Manages food waste by following the cool down system, and tracking waste with Q-tally

·     Following all opening and closing procedures

·     Take Initiative when seeing something out of place

·     Staying calm under pressure

·     Customer focused, strive for them to feel immediately known

·     Upholding positive team culture

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.