Job Details

Department: Transportation / Logistics

Reports To: Operations Manager / Dispatch Supervisor

Position Summary: We are seeking an experienced Administrative Dispatcher with a background in the trucking or freight industry to join our logistics team. This role combines administrative support with dispatch coordination, ensuring that drivers are dispatched efficiently, documentation is accurate, and regulatory requirements are met. The ideal candidate is highly organized, detail-oriented, and capable of working in a fast-paced environment.

Key Responsibilities:

Dispatch & Operations:

• Schedule, assign, and dispatch truck drivers for pickups and deliveries based on load availability, location, and customer priorities.
• Monitor driver locations, load status, and transit progress using dispatch or fleet management software.
• Communicate route changes, delays, or instructions to drivers in real time.

Administrative Support:

• Maintain accurate records of shipments, driver logs, delivery confirmations, fuel usage, and equipment maintenance.
• Prepare and process shipping documents, bills of lading, manifests, and invoices.
• Assist with payroll-related tasks such as logging driver hours and mileage.
• Enter and manage data using TMS (Transportation Management Systems) and internal tracking tools.

Customer Service:

• Communicate with clients regarding delivery times, load details, or service issues.
• Resolve customer concerns or escalate issues to management when necessary.
• Ensure timely follow-up on missed, delayed, or rescheduled deliveries.

Compliance & Safety:

• Ensure adherence to DOT regulations, Hours of Service (HOS) rules, and company safety policies.
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• Assist in maintaining driver qualification files and compliance records.
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• Support safety audits and reporting efforts when needed.

Qualifications:

• High school diploma or equivalent required; associate’s degree in business, logistics, or a related field preferred.
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• Minimum 1–2 years of dispatching or administrative experience in the trucking or transportation industry.
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• Strong knowledge of DOT regulations and transportation industry standards.
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• Proficient with Microsoft Office (Excel, Word, Outlook) and dispatch software (e.g., McLeod, Samsara, or similar).
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• Excellent communication, time management, and problem-solving skills.
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• Ability to multitask, stay organized, and work under pressure.

To Apply:

· Please submit your resume to jobs.houstontxeast@expresspros.com

· Apply online at ExpressPros.com, if you have any questions call our office at 281-968-3381