Job Details

Job Title: Rental Coordinator

California Rent A Car, a fast-paced and rapidly growing company, is seeking a highly motivated, enthusiastic, and detail oriented person for a full-time position as a Rental Coordinator. This position works with some of the best commercial, television and film production companies in Los Angeles, along with catering and event companies. 

JOB SUMMARY:

Provide friendly, personalized and efficient service to both our corporate accounts and the general public. Work in a fast-paced environment that relies on teamwork and strong, collaborative communication skill set.

RESPONSIBILITIES:

• Scheduling rentals in an efficient manner that maximize the fleet utilization.
• Coordinating deliveries and pick-ups with excellent teamwork communication.
• Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.
•  Organizing corporate account information in a systematic format.  
•  Invoicing agreements (opening and closing rental contract) accurately and promptly.
• Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
• Answer phones and respond to emails in a friendly and prompt manner.
• Assist customers by effectively responding to or resolving customer service issues.
• Maintain a professional appearance in both personal dress and office cleanliness.
• Perform other customer related duties to ensure our service exceeds customer expectations.
• Analyze and contact customers about vehicles that are out beyond their expected return date.
• Perform other duties as assigned by management.

REQUIREMENTS:

·         AA degree or 4 years relevant experience

·         Excellent verbal and written communication

·         Extremely high energy level and great at multi-tasking

·         Attention to detail and organized

·         Must be able to work weekends

·         Must be at least 21 years old and have a clean driving records (no DUI, reckless driving or any other serious driving offenses in the last 5 years)

COMPANY BENEFITS:

·         Competitive pay

·         Medical, Dental, and Vision insurances for full-time employees after 60 days of employment

·         401-K participation for employees after 1 year of employment