Job Details

Position Overview
We are seeking a skilled Service Technician with direct, hands-on experience in installing, configuring, and servicing advanced electronic security systems. This is a highly technical field service role—applicants must have proven experience with alarm/intrusion detection, CCTV, and electronic access control systems in commercial or industrial settings.

Key Responsibilities

• Install, configure, maintain, and troubleshoot intrusion detection systems (alarms, sensors, control panels)

• Install and service CCTV systems (IP/network cameras, NVRs, DVRs, cabling)

• Implement and maintain access control systems (card readers, biometric devices, keypads, software)

• Conduct routine inspections, system upgrades, migrations, and preventative maintenance

• Diagnose and resolve technical issues in the field and remotely

• Document all work (service reports, installation records, system configurations) accurately and comprehensively

• Communicate effectively with clients to explain technical issues and solutions

• Collaborate with clients to understand their security needs and provide customized solutions

Qualifications

• Minimum 3 years of direct, hands-on experience installing, programming, and servicing commercial/industrial electronic security systems (alarm/intrusion, CCTV, access control)

• Proficient with cabling, wiring, and terminations for security hardware

• Strong knowledge of IP networking as it relates to security devices

• Ability to read and interpret technical diagrams and manuals

• Excellent troubleshooting and problem-solving skills

• Strong customer service and communication skills

• Ability to work independently and as part of a team

• Good time management skills and ability to meet project deadlines

• Valid driver’s license and reliable transportation

• Clean background check required

Preferred Experience

• Experience with major brands such as Honeywell, Bosch, Lenel, Genetec, Avigilon, Axis, or similar

• Experience with installing, programming, testing, and maintaining fire alarm panels and systems.

• Certifications in security systems (e.g., ESA, NICET, manufacturer training) are a plus

Physical Requirements

• Ability to lift and carry up to 50 lbs

• Ability to work on ladders, in tight or confined spaces, and at heights as needed

• Manual dexterity to handle small components and tools

• Ability to stand, walk, bend, and kneel for extended periods

• Visual acuity to read diagrams, labels, and computer screens

Transportation Requirement

• Must have reliable personal transportation for service calls to client sites.

As an inclusive employer, Securify values diversity and fosters a supportive environment that offers competitive benefits, retirement plans, and opportunities for personal and professional growth. We invite qualified candidates to join our team and embark on a rewarding career with us.

Securify is proud to be an equal opportunity employer. We consider all applicants without regard to race, color, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable state or federal law. We are committed to fostering a diverse and inclusive workplace that values all individuals and their contributions.