Job Details

We are seeking a detail-oriented and analytical Customer Credit Analyst to join our team. The primary responsibility of this role is to evaluate and assess the creditworthiness of customers, ensuring that the company is protected from financial risks associated with extending credit. The ideal candidate will have strong analytical skills, excellent attention to detail, and experience in credit analysis and financial risk assessment.

Qualifications:

• Proven experience (2-4 years) as a Credit Analyst, or in a similar role within finance or accounting.
• Strong knowledge of financial analysis, credit risk management, and reporting tools.
• Proficiency in MS Excel, Word and financial software (experience with ERP systems is a plus).
• Excellent communication and interpersonal skills to interact with customers and internal stakeholders.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• High attention to detail and accuracy.
• Effective negotiating skills
• Experience in a manufacturing environment is a plus.

Key Responsibilities:

Credit Assessment:

• Review and analyze customer credit applications, financial statements, and credit histories.
• Perform credit checks and assess the risk levels associated with extending credit to customers.
• Evaluate customers' payment behaviors and set credit limits based on their financial stability and business history.

Credit Decision Making:

• Approve or deny credit requests based on analysis and company policies.
• Responsible for day-to-day review and release of credit held orders.
• Determine appropriate credit terms and conditions for each customer.
• Monitoring and Risk Management:
• Continuously monitor customers' credit profiles to identify any potential risks.
• Responsible for day-to-day collections of accounts. Follow up on overdue accounts and develop strategies for reducing bad debts.

Reporting:

• Maintain accurate records of customer credit files and updates.
• Prepare regular reports on credit risk, outstanding debts, and customer account status for management.

Customer Communication:

• Communicate with customers regarding their credit limits, payment terms, and account status.
• Address any inquiries or disputes regarding credit decisions, offering resolutions as needed.

Collaboration:

• Work with sales, finance, and other internal teams to ensure alignment on credit policies and procedures.
• Assist in the development of credit policies and risk mitigation strategies.