Job Details

A-Line Staffing is now hiring a Cusomer Order Management. The Cusomer Order Management would be working for a major company and has areer growth otential.

If you are interested in this Cusomer Order Management position, please apply today for immediate consideration!

Cusomer Order Management Compensation:

• Pay rate: 25.00 per hour

• M–F, 8:00am – 5:00pm, Hybrid

Cusomer Order Management Description:

Job Description

• Coordinate the movement of shipments from the Distribution Center to affiliates.
• Interface with key stakeholders including regional business units and distribution operations.
• Facilitate the efficient flow of orders across the supply chain network by resolving discrepancies.
• Ensure adherence to regulatory business and department guidelines.
• Resolve sales order issues to ensure accurate order fulfillment.
• Work with distribution centers to support on-time delivery and other company KPIs.
• Meet or exceed established order accuracy and turnaround standards.
• Handle all customer contacts professionally and courteously.
• Maintain knowledge of business unit and regional services and products.
• Manage short-supply situations, backorders, and manual allocations as required.
• Input and manage orders for exception products requiring special handling.
• Ensure serious incidents are raised to appropriate management levels.
• Modify orders in ERP and management systems as per regional requirements.

Cusomer Order Management QUALIFICATIONS:

Education/Licenses Needed

• A high school diploma plus 3 years of experience.
• Minimum of 1 year experience with ERP systems.
• Minimum of 2 years experience in a similar role, export logistics, order management, or customer service.
• Minimum of 2 years' prior experience in a related industry, e.g., medical device, healthcare, supply chain, pharmaceutical.

If you think this Cusomer Order Management position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Heather Horkenbach
Staffing Manager
(586) 588-9799 Local
(877) 782-3334 Toll Free
(877) 782-3444 Fax