Job Details
Remote Benefit Customer Service Representative
StandardA-Line Staffing Solutions
San Diego, CA
Category
Business
Job Type
Full_Time
Salary
17.25USD - 18USD per hour
Posted Date
July 16, 2025
Job Description
Job Description
Remote Benefit Customer Service Representative – San Diego, CA (Local Candidates Only)
Pay Rate:
$17.25/hour (Non-bilingual), after 30 days increase to $18/hr
$18.00/hour (Bilingual – Fluent in English and Spanish or French), after 30 days increase to $19.25/hr
Location: San Diego, CA – Must reside within 2 hours of the location
We’re hiring Remote Benefit Customer Service Representatives to help individuals navigate their healthcare and pension benefits with confidence and compassion. This is your chance to make a real impact while working from home — but you must be local to San Diego, as you'll need to pick up equipment in person and may be asked to attend occasional in-office meetings.
Expected Start Date: Mid August – Early September
What You’ll Do:
Support members with benefit enrollment and plan updates.
Provide thoughtful and clear assistance via phone, email, and webchat.
Start with one client account and gradually support more through cross-training.
Explain healthcare and pension plan information in everyday terms.
Handle sensitive or complex issues with professionalism and empathy.
Manage confidential information in compliance with HIPAA and data privacy standards.
This role deals with inbound calls only. No solicitation will be required :)
Schedule & Availability:
Monday to Friday only — no weekends ever.
Must be flexible to work any 8-hour shift between 6:00 AM – 8:00 PM PST.
Peak season: Full-time (40 hours/week) with potential overtime.
Off-peak: 32–40 hours/week depending on business needs.
Requirements:
High school diploma or GED.
Customer service or call center experience is a plus, but not required — training provided.
Strong verbal and written communication skills.
Ability to adjust your approach based on the customer’s personality and needs.
Basic computer skills and comfort learning new systems.
Must live within 2 hours of San Diego to pick up equipment and attend occasional in-person meetings.
Bilingual Candidates Encouraged to Apply:
We’re especially looking for fluent Spanish or French speakers.
Bilingual reps receive an additional $0.75/hour.
Apply Today!
Ad Information
8c8d0be6
$0.08
cpc-felonyrecordhub-standard
Standard
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System Information
July 17, 2025 23:48
July 18, 2025 08:44
July 18, 2025 08:44
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