Job Details

???? Service Advisor – McGrath Ford
???? Location: Iowa City, IA

⏳ Full-Time | Monday – Saturday
???? Career Growth | Great Benefits | Supportive Team Culture

Join the #1 Coolest Place to Work!
McGrath Toyota in Iowa City, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we’ve built a reputation as Eastern Iowa’s most trusted name in automotive sales and service—and we’re just getting started.

If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you.

What You’ll Do
???? Greet and assist customers in the service lane with professionalism and care
???? Guide customers through the service process, offering clear communication and concierge-level support
???? Manage repair orders and coordinate with technicians to ensure efficient workflow
???? Present and sell recommended services and maintenance options
???? Maintain ongoing communication with customers during service visits
???? Help create a smooth, welcoming, and productive service department experience

What We’re Looking For
✔️ Previous experience as a Service Advisor or in a customer-facing role (preferred)
✔️ Strong communication and time management skills
✔️ Friendly, organized, and energetic personality
✔️ Ability to multitask and manage multiple vehicles and clients
✔️ Professional appearance and attitude
✔️ Valid driver’s license and clean driving record
✔️ Willingness to complete a pre-employment background check

Physical & Work Environment Requirements
???? Work performed at a desk and in the service lane
???? Moderate noise level typical of a dealership environment
???? Frequent movement around the dealership to complete tasks
???? Occasionally lift or move objects up to 20 pounds
???? Regular use of hands and fingers for typing and handling materials
???? Clear communication required to coordinate with customers and team members

What’s in it for you?
✅ PTO Starting Day 1
✅ Health, Dental & Vision Insurance
✅ 401(k) with Company Match
✅ 97% of Promotions from Within
✅ Fun, Collaborative, and Team-Oriented Culture

Drive Your Career Forward with McGrath!
If you’re ready to grow, be appreciated, and make a real impact, apply today and join the winning team at McGrath Toyota of Iowa City!

Get a glimpse of our culture thorough our videos! https://www.youtube.com/watch?v=oqwccPBAt7s

IND3