Job Details

Maplewood Marketing is a marketing and sales company working with renowned telecommunications brands as a driving force behind their sales and account management success. Part of the allure is our ability to promote products and services through strategic, direct outreach efforts. The emphasis on communication allows our team to connect consumers directly to the brand resulting in superior customer experiences. As we continue to expand and partner with new clientele, we are looking for a Client Service Team member to help support and enhance our client service and outreach efforts.

As a Client Service Team Member, you will be responsible for providing outstanding services to our clients and driving business growth. You will work closely with the sales team to create lasting client connections and contribute directly to our overall success. If you are a dedicated individual looking for a great opportunity, apply today!

Responsibilities of a Client Service Team Member:  

• Directly engaged with customers, promoting our client's products and services and driving sales performance
• Meet with the marketing and sales team and other Client Service Team Members to develop and improve marketing and sales campaigns aimed at boosting sales performance and business growth
• Provide top-notch customer service by addressing clients' complaints and concerns in a professional manner and offering personalized solutions to meet their needs
• Maintain accurate records of all customer interactions and sales to track sales performance and ensure customer retention
• Stay relevant on all products, services, promotions, and marketing and sales strategies to provide the best services for our clients

Qualifications of a Client Service Team Member:

• Strong interpersonal and communication skills with the ability to directly engage and build relationships with potential clients
• A collaborative mindset and the willingness to work with teammates 
• A  self-motivated attitude with the ability to thrive in a goal-driven environment
• A team player who is eager to contribute to the overall success of the team and company
• Experience in customer service, marketing and sales, or a customer-facing role is preferred but not required