Job Details

Job Description: 

• Assists the director of HR Programs & Systems Department with the ongoing strategic design of benefit plans consistent with the organization's financial capacity, economic conditions, competitive market conditions, and employee input as evidenced by the contents of a foreman presentation document to the vice president of human resources.
• Implements new plans and changes to existing plans ensuring the least disruption to stakeholders including the organization, management team, department management, employees, and dependents, as evidenced by a project plan that outlines possible disruptions and plans for eliminating or reducing them.
• Plans, creates, and effectively distributes communications that clearly explain why, what, when, and how to the satisfaction of management team members and affected employees.
• Monitors ongoing cost effectiveness and employee satisfaction with benefit plans exercises discretion and independent judgement in recommendations to the director for appropriate changes as evidenced by documented cost analyses, employee feedback, competitive analysis, and best practices.
• Manages vendor relationships to achieve desired goals related to cost and timely execution.
• Evaluates plan renewals, reviews contracts and agreements, and negotiates successfully within the framework of a given situation as evidenced by outcomes. Manages vendor relationships, costs, and data interfaces to produce satisfactory outcomes.
• Audits and tests benefit department processes and procedures to ensure smooth operations and minimal errors.
• Manages open enrollment activities to minimize operational issues and maximize employee awareness and satisfaction.
• Collaborates with director to prepare the annual fringe benefits budget and to diagnose budget overages as evidenced by explanatory reports and documentation.
• Ensures proper interpretation of benefits-related laws, regulations, and pending legislation with potential consequences to the benefits program. Obtains external advice as needed. Documents the correct findings which serves as evidence as required.
• Applies professional and technical knowledge, skills, expertise, and judgment to achieve compliance with all applicable laws while ensuring that employee satisfaction meets standards. Ensures complete, accurate, and timely compliance with reporting, testing, and filing requirements of the federal and state governments as evidenced by the products of these requirements.
• Audits plan documents and administrative practices for total compliance with all applicable laws as evidenced by audit documents and records of necessary changes.
• Provides subject matter expertise and creates effective and appropriately frequent learning opportunities on complex issues as measured by staff feedback. Coaches benefits staff on an ongoing basis for the purpose of their attaining higher levels of performance, knowledge, and job satisfaction.
• Delegates tasks and responsibilities effectively while ensuring acceptable results and customer satisfaction as determined by employee and human resources staff feedback.