Job Details

Dignity Housing’s mission is to break the cycle of homelessness and poverty that confronts low-income families and individuals in Philadelphia. We work to fulfill our mission through the provision of transitional and long-term housing in combination with supportive services that create opportunities and promote self-sufficiency.

JOB TITLE:  CASE MANAGER – Youth Housing Development Program -  Supportive Housing Program      

JOB TYPE: ☐ Administrative  ☐ Operations     ☒ Programs       ☒ Full-Time

The Case Manager for the Youth Development Program Supportive Housing program is responsible for providing case management services for young adult and their families to maintain long-term housing and connect them to supportive services that address their barriers. The Case Manager works within an-inter-disciplinary team creating individualized housing and service plans and a referral of sources. This position will be based at Dignity Housing office in Germantown, Philadelphia and will serve supportive housing residents in scattered site settings.

OVERVIEW OF POSITION:   

·      Conduct apartment searches with formerly homeless youth to secure housing in a safe environment

·      Conduct monthly home site visits to residents and complete case service plan and unit inspection.

·      Assist resident with medical access, credit repair services, transportation services, government benefits, and utility support.

·      Document all resident contacts, case update, and referrals in HMIS and client charts timely.

·      Conduct phone outreach and follow-up to referred residents to complete intake interview and assessment.

·      Prepare reports and audits requested by Supervisor.

·      Conducts routine audits of client files to ensure quality improvement and compliance with state standards.

·      Demonstrate empathy and flexibility in responding to participant and staff needs.

·      Ensure that deadlines are met and that the work produced is of the highest quality.

·      Serves on special committees and complete other duties as assigned and/or required by the Program Manager or designee.

SUPERVISORY FUNCTIONS:  N/A

EXPERIENCE AND NECESSARY SKILLS: 

·      Familiar with behaviors, attitudes and issues facing homeless populations

·      Knowledge of public health benefits and community resources, and organizations addressing the issues of the population.

·      Good written and verbal communications skills; excellent presentation skills.

·      Familiarity with signs and symptoms of drug and/or alcohol dependency

·      Must be culturally competent and sensitive towards diverse ethnic groups, cultural groups, and populations

·      Experience supervising staff and volunteers

QUALIFICATIONS:

·      Bachelor’s degree in Social Work, Sociology, Anthropology, Psychology, Ethnic Studies, other  Human Services related degree; required. 

·      Minimum of two (2) years of professional experience provide counseling and case management services to individuals and families experiencing homelessness or other related populations; required. 

·      Ability to work at all sites and have a flexible schedule to include some evenings; required

·      Required to have a working vehicle to conduct home visits and current Pennsylvania Driving License.

·      Demonstrate proficient computer skills and familiarity with Microsoft office software, HMIS application

BENEFITS:

A comprehensive healthcare package will be presented at offer.  

DIGNITY HOUSING IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER