Job Details

We are seeking a highly skilled System Administrator with a strong emphasis on troubleshooting and problem resolution. The ideal candidate will have experience supporting complex IT environments and proven ability to diagnose and resolve technical issues quickly and effectively. This position requires on-site support Monday through Friday (8 to 5 PM), with the ability to be on-call for emergency support.

Objectives:

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems
• Enable faster and smarter business processes, and develop analytics for meaningful insights
• Work with internal and external partners to communicate project status, activities, and achievements

Responsibilities:

• Perform server administration tasks (ex: user/group, security permissions, group policies); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
• Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
• Manage and maintain virtualization infrastructure, specifically Microsoft Hyper-V
• Maintain internal infrastructure requirements, including servers, routers, switches, firewalls, security updates, support internet, intranet, LANs, WANs, and network segments
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups
• Perform root cause analysis for recurring issues and implement and document long-term fixes.
• Respond to incidents and service requests in a timely and professional manner.
• Document issues, solutions, and standard operating procedures

Required skills and qualifications:

• Proven success in an IT role with 5+years working experience
• Experience with or knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring systems, active directories, virtualization, HTTP traffic, content delivery, and caching
• 5+ years of hands-on experience in project management, application design and integration, and cloud computing (specifically Amazon Web Services)
• Expertise in analyzing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication

Preferred skills and qualifications:

• Bachelor’s degree (or equivalent) in information technology or computer science
• Expert knowledge of Windows systems administration
• Knowledge of Linux operating systems and administration preferred
• Professional certification
• Ability to lift 50 or more pounds