Job Details

Attention Front Desk Managers, Front Office Managers, General Managers, Event Managers, Assistant General Managers, Food & Beverage Managers --

We need YOU for an invigorating opportunity with Traveling Teams Inc., where you can apply your passion for hospitality and customer service within the youth sports industry!

The Travel Sports Account Manager position is responsible for maintaining strong business partner relationships, conveying superior service, and ensuring successful events as outlined by Traveling Teams Inc.’s standard operating procedures.

The Travel Sports Account Manager is responsible for representing the company’s brand image and delivering exceptional customer service. This entails reactive and proactive communication with event holders, understanding the event needs, and providing reliable event management support. They are intrinsically motivated and solutions-oriented professionals passionate about hospitality, youth sports, and top-tier client satisfaction. Account managers are key to driving sustainable business operations via cross-functional collaboration internally and externally.

• Building and maintaining relationships with event holders,
• Working with our hotel business partners and staying abreast of the hotel contract negotiations,
• Providing on-site representation of Traveling Teams Inc.; travel out-of-state (approx. 25%),
• Serving as event quality control,
• Managing pre- and post-event reporting as outlined by internal operating procedures,
• Consistently representing a WOW service mentality,
• Attending to client needs in real-time, and
• Performing all daily duties as assigned by Supervisor(s).

• Basic understanding of clerical and administrative procedures.
• Excellent written and verbal communication skills.
• Active listening and interpersonal skills.
• Excellent attention to detail.
• Ability to solve problems as they arise and maintain confidentiality.
• Basic computer skills and ability to adapt to new software.
• Mastery of exceptional customer service expectations.
• Demonstrates initiative and leadership qualities.

• Bachelor's degree or higher required.
• 1-3 years of hospitality management experience required; 3-5 total years of hospitality industry experience preferred.

Over 25 years ago, Traveling Teams Inc. was founded on the simple concept of service. We decided from the beginning that we only serve youth sports and, now, we are the leading youth sports housing provider in over 800 markets throughout North America and some parts of Canada. We have forged lasting relationships with all major national hotel brands, CVBs, event holders, and sports commissions. Through these relationships, we have proven successful in managing the volume and prestige of any event. As the Company evolves, we will continue to invest in state-of-the-art technology and always keep remarkable service at the forefront of our vision and model.